Archive for June, 2009

Strategic Management of Customer Loyalty

Tuesday, June 30th, 2009

Strategic Management of Customer Loyalty
By: Kate Tammemagi

We now know that building Customer Loyalty is key to success in any organization.
The philosophy was first articulated by Fredreich Reicheld – who studied the relationship between three factors - customer satisfaction, customer loyalty and profits. (Bain & Company)
He stated several facts that seem glaringly clear now, but until […]

3 Tips Regarding the Right Dollar Store Merchandise for your Store

Monday, June 29th, 2009

3 Tips Regarding the Right Dollar Store Merchandise for your Store
By: Bob Hamilton

If you are about to start a dollar store one of the challenges you will face is determining exactly what dollar store merchandise to initially order for your store. Then there will be the challenges of decided which items to always carry, and […]

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